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Managed Services

By outsourcing your IT services and technologies to the DTR, you are implementing an IT Structure that you never thought possible. We will provide your small business with a large IT department. Our friendly staff will offer supreme tech support no matter how large or small the issue. With our state-of-the-art ticketing system, you will not only be able to track the tickets progress, you get real time communication updates. We will even manage your vendors for you, alleviating the long phone calls for support, allowing you to get back to business. And when the day is over and you've locked the door, that's when we really shine. Our 24/7/365 network monitoring tools will ready your network for the next business day. Ensuring your systems are working at their peak performance.

HaaS?

Hardware as a service or HaaS goes hand in hand with our Managed Services. Alongside our expert tech support, our state-of-the-art ticketing system, and vendor management, we will supply you with the same high quality hardware we use in our own business. Utilizing the latest products from Intel, we can design and build a desktop workstation or server that fits your needs exactly. Our desktop workstations are compact and powerful, and come fully loaded with the latest software from Microsoft Windows, and Microsoft Office. We can even provide a one-of-a-kind backup solution so you never have to worry about losing data. No more guessing, no more wasted time and money. From servers to software, it's all included.

What it all means

By combining our managed services and HaaS you receive the very best in Service, Hardware, Tech Support, and Network Monitoring. So, what does that mean? It means you will have a full service IT department for your business. Data Backups are performed hourly and are secure in 3 places with automatic nightly transfers. Security Management with content filtering and reports, intrusion prevention, Spyware, Botnets, and Phishing Protection all performed in real time at the firewall. Taking the initiative with your network by monitoring activity 24/7/365 and applying patches and updates, SPAM control, Email Archiving and Email Continuity, giving you the freedom to focus on what matters. We will be the single point of contact with your vendors, managing that crucial relationship, allowing for worry free coordination of all your office needs. And when it comes time to expand and grow, we are your Technology Consultants and Solution Engineers, with our Quarterly Business Review's, concept lab testing, and audits we can help future proof your business and its technology needs.

 


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CLIENT
Testimonial

The staff at The Dynamic Technology Resolution have always been very helpful with the computer/network issues that I have had at CGR Technologies. They are always very friendly, well mannered and professional in their attitude in dealing with the people here. And most importantly, they are very knowledgeable and can solve problems quickly so that the work flow is not interrupted. I would recommend them to anyone that finds themselves in need of IT help at their place of business.

Curtis Mitchell, Quality TechnicianRead More